Privacy Policy – How pk111 com Handles Your Data

1 Introduction and Scope

pk111 com is committed to protecting the personal information of every player who uses the platform. This Privacy Policy describes the types of data we collect, the reasons we collect it, how it is used and stored, and the circumstances under which it may be shared.

This policy applies to all personal data collected through the pk111 com website, account registration process, payment transactions, customer support interactions, and any other point of contact between you and the platform.

By using the pk111 com platform, you confirm that you have read this policy and consent to the collection and use of your data as described. If you do not agree, you should not register or continue using the platform.

2 What Information We Collect

The personal data we collect falls into the following categories. We only collect information that is necessary for the purposes listed in Section 3.

We do not collect credit card numbers, cryptocurrency wallet addresses, or any payment credential not explicitly listed above. If you contact us via email or support chat, the content of that communication may also be retained for quality and compliance purposes.

3 How We Use Your Information

The data collected is used for the following specific purposes:

• Account creation and management – to register your account, verify your identity, and maintain your player profile
• KYC and age verification – to confirm that you meet the minimum age requirement of 21 years and that you are located in the Philippines
• Payment processing – to facilitate deposits and withdrawals in Philippine Peso through your registered payment methods
• Platform security – to detect and prevent fraud, unauthorised account access, and abuse of the platform
• Customer support – to respond to your queries, complaints, and requests effectively
• Promotions and personalisation – to present relevant offers and content based on your account activity, where you have not opted out of marketing communications
• Responsible gaming – to monitor activity and apply tools such as deposit limits or self-exclusion where appropriate
• Legal and compliance obligations – to meet any applicable legal requirements or respond to lawful requests from authorities

We do not use your data for automated profiling that produces legally significant decisions about you without human review.

4 When We Share Your Information

pk111 com does not sell your personal data. We may share information with third parties only in the following circumstances:

Payment Processors

Your financial details are shared with the payment service providers that process your deposits and withdrawals – for example, Philippine banks operating through InstaPay or PESONet, and licensed e-wallet operators. These providers receive only the information needed to complete the transaction and are bound by their own privacy and data security obligations.

Identity Verification Services

KYC document submissions may be processed through a third-party identity verification provider. These providers handle your documents under strict confidentiality and data protection agreements.

Legal Authorities

We may disclose your information to law enforcement agencies, regulators, or courts when required to do so by applicable Philippine law, a court order, or a lawful government request. We will not voluntarily share data with any authority without proper legal basis.

Platform Technology Providers

Certain technical functions of the platform – such as game software, analytics, and infrastructure hosting – are operated by third-party technology partners. These partners have access to limited data as required to perform their services and are prohibited from using it for any other purpose.

5 How We Protect Your Data

Keeping your personal data secure is a core part of how pk111 com operates. The following measures are in place across the platform:

• SSL/TLS encryption on all connections between your browser and our servers
• Password hashing – your account password is never stored in plain text
• OTP-based two-factor authentication for logins and sensitive account actions
• Access controls limiting which internal staff can access personal data, based on job function and necessity
• Regular security reviews of platform infrastructure and data handling processes
• Session management with automatic logout after periods of inactivity

While we take all reasonable steps to protect your data, no online system can guarantee absolute security. You also play a role in keeping your account safe – use a strong password, enable two-factor authentication, and never share your login credentials with anyone.

6 Cookies and Tracking Technologies

The pk111 com platform uses cookies and similar technologies to support core functionality and improve your experience. Cookies are small text files stored on your device when you access the site.

Types of Cookies We Use

• Essential cookies – required for the platform to function, including session management and security tokens. These cannot be disabled without affecting core functionality.
• Functional cookies – remember your preferences such as language settings and display options.
• Analytics cookies – help us understand how players use the site so we can improve performance and navigation.

You can manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain platform features.

pk111 com does not use cookies to track your activity outside of the platform or to deliver third-party advertising.

7 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period after account closure to meet legal, compliance, and dispute resolution obligations. The specific retention periods depend on the type of data:

• Account and registration data – retained for the duration of the account and for a period after closure as required by applicable law
• KYC documents – retained in line with identity verification compliance requirements
• Transaction records – retained as required for financial record-keeping and audit purposes
• Communication records (support interactions) – retained for customer service quality and dispute resolution

When data is no longer needed and retention periods have lapsed, it is securely deleted or anonymised.

8 Your Rights as a Data Subject

As a registered player on pk111 com, you have the following rights regarding your personal data:

• Right of access – you can request a copy of the personal data we hold about you
• Right to correction – you can ask us to correct inaccurate or incomplete data in your account profile
• Right to erasure – you can request deletion of your personal data where there is no longer a legal basis for us to retain it
• Right to restriction – you can ask us to limit how we process your data in certain circumstances
• Right to data portability – you can request a copy of your data in a structured, machine-readable format
• Right to object – you can object to the use of your data for direct marketing communications at any time

To exercise any of these rights, contact the pk111 com support team through your account dashboard. We will respond within a reasonable timeframe. Note that some requests may be subject to identity verification before we can process them, and certain legal obligations may limit our ability to delete specific data categories.

9 Minors and Age Restrictions

The pk111 com platform is strictly for users aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is part of the registration and KYC process to enforce this requirement.

If you believe a minor has accessed the platform or provided personal information to pk111 com, please contact the support team immediately. Upon confirmation, we will take steps to close the account and delete any associated data.

10 Updates to This Privacy Policy

pk111 com may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or data handling practices. Material changes will be communicated to registered players through in-account notifications or email to your registered address.

The date shown at the top of this page indicates when the policy was last reviewed. We recommend checking back periodically, especially if you receive a notification of an update. Continued use of the platform after a change has been communicated constitutes your acceptance of the updated policy.

If you have concerns about a change to this policy, contact the support team or consider closing your account if you no longer wish your data to be processed under the updated terms.